JOB SUMMARY :

The Large Item Review Transaction Specialist is responsible for the meticulous analysis and mitigation of check fraud across all banking instruments, including paper checks and mobile deposits.

This role is pivotal in safeguarding the bank’s financial integrity by identifying and addressing fraudulent activities promptly.

Additionally, the specialist will contribute to the management of Chex Systems activities, focusing on consumer account behaviors such as closed accounts and insufficient funds incidents.

The role extends to working with the daily overdraft fees to ensure compliance and customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Conduct detailed analysis of large-item transactions to detect and prevent check fraud.
• Review and verify paper checks and mobile deposit transactions for authenticity and compliance with bank policies.
• Collaborate with the Chex Systems to monitor consumer account activities, emphasizing the tracking of closed accounts and instances of insufficient funds.
• Assist in the management and monitoring of daily overdraft fees, ensuring they are applied accurately and fairly.
• Develop and implement fraud mitigation strategies to minimize risk and financial loss.
• Maintain up-to-date knowledge of regulatory requirements and best practices in check fraud prevention.
• Provide reports and analysis to senior management regarding fraud trends and the effectiveness of current controls.
• Work closely with the customer service team to resolve fraud-related issues and maintain customer trust.
• Participate in cross-functional teams to improve fraud detection systems and processes.

Manage workflow to optimize efficiency in day-to-day activities.

Determine trends and variances in daily processing and identify areas in which positive changes can be made.

Assists teammates in research and completion of tasks.

Actively supports a positive teamwork environment.

Completes timely execution of tasks.

Researches and corrects issues.

Adheres to regulatory and vendor requirements.

Performs other duties and responsibilities as required or assigned by manager.

Has ownership of self-development.

Supports management in executing Business Continuity Plan.

Displays commitment to Seacoasts 4 Promises.

Adhere to Seacoast Bank’s Code of Conduct.

EDUCATION and / or EXPERIENCE :

• 3 years Banking experience; or a combination of education and experience.
• Proven experience in fraud analysis, preferably within a banking or financial services environment.
• Strong analytical skills and attention to detail.
• Familiarity with banking regulations and Chex Systems operations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in data analysis tools and software.
• Ability to work collaboratively within a team environment.
• Commitment to maintaining compliance and operational standards.
• PC proficient, including MS Word and MS Excel.

The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position.

They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations;

performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry.

It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles.

This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.

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Last updated : 2024-05-19